Terms of Use

These Terms of Use (“Terms”) govern your use of the Waykin mobile app and related web pages (the “Service”), provided by Onur Ahmet Yemez (sole proprietorship, “we”, “us”). By creating an account or using the Service you agree to these Terms. How we process personal data is explained separately in our Privacy Policy.

1. The Service

Waykin is a platform that lets you plan and record trips, mark cities on a map, keep budgets and to-do lists, explore the sights, restaurants and places to stay in a city, create travel companion requests, discover other travellers, message each other and rate one another.

2. Eligibility and your account

• You must be at least 18 years old to use the Service, and you confirm this when signing up.
• Your registration details must be accurate and you must not impersonate anyone. Each person may use only one account.
• You are responsible for keeping your account secure. Tell us immediately if you notice unauthorised use.
• You may not create a new account if we have permanently removed you for breaking our rules.

3. Community rules: zero tolerance

We have zero tolerance for objectionable content and abusive users. You must not post, send or do any of the following:

• Hate speech, or discrimination or degradation based on race, ethnicity, religion, gender, sexual orientation, disability or similar characteristics
• Harassment, bullying, threats, persistent unwanted contact, blackmail
• Nudity, obscene or sexual content, offers of sexual services
• Any sexual content involving or exploitation of minors (reported to authorities immediately; see Child Safety)
• Violence, encouraging self-harm, trading weapons or illegal substances
• Fraud, fake profiles, impersonation, spam, unsolicited advertising or commercial offers
• Sharing other people's personal data (address, phone number, photos, etc.) without permission
• Content infringing others' intellectual property
• Attempting to compromise the Service's security, scraping data with automated tools, or gaining unauthorised access to our systems
• Any other content or conduct that breaks applicable law

4. Moderation, reporting and blocking

• Text content is automatically checked for prohibited terms before it is posted; matching content is not posted.
• You can report any user or content and block users from within the app. Blocked users cannot message you and are never matched with you on the map.
• We aim to review reports within 24 hours. We remove content that breaks the rules and restrict the account concerned temporarily or permanently.
• You can also send notices of illegal content and requests from authorities to support@waykin.co. This address is our single point of contact for users and authorities under the EU Digital Services Act. Languages: English and Turkish.
• To appeal a restriction decision, write to the same address.

5. User content

You own the photos, text and other content you share (“User Content”) and confirm that you have the right to share it. You grant us a worldwide, non-exclusive, royalty-free licence, ending when you delete your account, to use User Content solely to operate and display the Service and to show it to other users according to the visibility settings you choose. You are responsible for your User Content. We are not obliged to pre-screen content, but we may remove content that breaks these Terms.

6. Meetups and travel safety

• We do not verify users' identity or background. Trust scores and ratings are other users' opinions, not a guarantee of trustworthiness.
• Meet for the first time in busy public places, share your travel plans with someone you trust, and do not share money, documents or location details with people you do not know.
• We are not a party to any cost sharing, bookings or payments between users.
• If you are in danger, call local emergency services first, then report the user in the app.

7. Third-party data and services

Map, city and place information (sights, restaurants and places to stay, including ratings, review counts, opening hours, price levels and photos) comes from third parties such as Google, Apple, OpenStreetMap, Wikidata and Wikipedia. OpenStreetMap data is © OpenStreetMap contributors, available under the ODbL. We do not guarantee its accuracy or timeliness. Please check travel decisions against official sources.

• Waykin does not take bookings and is not a party to any booking, purchase or payment you make with a place. Contact the business directly for prices and availability.
• Place photos belong to the people who took them and are shown with their names; you may not use them outside the Service.
• Third-party websites, phone and maps apps you open from the app are subject to their own terms.

8. Intellectual property

The Waykin name, logo, app design and software (excluding User Content) belong to us. We grant you a personal, non-transferable, non-exclusive, revocable licence to use the Service for personal, non-commercial purposes.

9. Availability

The app is free to download and its core features are free. We may offer optional paid features in the future; if we do, their price and terms will be shown clearly before you buy. The Service is provided “as is”. We do not guarantee that it will be uninterrupted or error-free. We may change, suspend or discontinue features, and will try to announce material changes in advance.

10. Limitation of liability

To the extent permitted by law, we are not liable for users' conduct, meetups or trips, User Content, third-party data, or indirect losses arising from the Service being unavailable. Nothing in these Terms limits our liability for intent or gross negligence, death or personal injury, or any liability that cannot be limited under mandatory law, including consumer protection law.

11. Termination

You can freeze or delete your account at any time via Profile → Settings → Account management. A frozen account is reactivated when you sign in again. After a deletion request your account stays suspended for 30 days; you can cancel by signing in during that period, after which your account is permanently deleted. If you break these Terms we may suspend or close your account, with prior notice or, for serious breaches, immediately.

12. Changes

We may update these Terms. We will announce material changes in the app and ask for your acceptance again where required. Continuing to use the Service after a change means you accept the updated Terms.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you keep the protection of the mandatory consumer laws of your country of residence and the right to bring proceedings in the courts there; consumers in Türkiye may also apply to consumer arbitration committees and consumer courts under Law No. 6502.

14. Additional terms for the App Store

If you downloaded the app from the Apple App Store: these Terms are between you and us only, not Apple. We, not Apple, are responsible for the app and its content. Apple has no obligation to provide maintenance, support or warranty for the app. Any claims relating to the app (including product liability, legal compliance and intellectual property claims) must be directed to us, not Apple. You confirm that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. The terms of Apple's Standard Licensed Application End User License Agreement also apply to the extent they do not conflict with these Terms.

15. Contact

Onur Ahmet Yemez · İstiklal Mah. 310. Sk. C Blok D:2, 54050 Serdivan / Sakarya, Türkiye · support@waykin.co